Curbside Shopping
Helpful items to get you started:
Curbside how-to’s, hours, FAQ.
A step-by-step tutorial
Two videos detailing how to create your account & start shopping
Curbside Shopping Hours:
Monday-Friday (10a-6p)
*(No pickup Tuesday 1pm-5p + Friday 8a-2p)
Saturday-Sunday (12p-6p)
All pickup windows are subject to availability. To request a pickup window PRIOR to 10:30am, please submit your order BEFORE 6PM the day before pickup.
Please do not arrive at the store before you receive an “order ready” e-mail, or phone call from our staff.
When you arrive for your pickup, please park in the designated Curbside Spots! —>Look for the signs on the side of the WR Education Center.
Please call the store at 208-265-8135, and let us know what vehicle you’re driving & what spot you’re parked in.
Frequently asked questions!
Q: Do I need to get out of my vehicle to accept my order?
A: No! If you’d prefer a 100% contactless transaction, let us know which door you’d like your groceries loaded in & we’ll take care of the rest. Please let us know if you have any additional requests for pickup, and we’ll do our best to accommodate.
Q: What if I can’t locate an item on the website?
A: Fear not! There are two ways to request an “add on”. Go to your cart, and utilize the “order instructions” or “can’t find something?” button. Please provide desired quantities and as much description as possible.
Q: I only want the brand I ordered. How can I prevent alternatives?
A: After items are in your cart, you have the option to select/deselect the “Allow Substitutions” box below each item.
Q: How are item substitutions chosen?
A: Our shoppers pick your order as if they’re shopping for themselves. If a specific item isn’t available (and you’ve allowed subs) we’ll choose the best comparable option. Prior to committing it to your purchase, we’ll reach out & confirm it’s an acceptable choice.
Q: Can I add to my order after submitting?
A: If your order is “in-progress” and being picked—yes. If your order has been completely shopped, you will need to place another order. Please give us a call and we can update the order status for you!
Q: Is there a minimum order amount?
A: No! We are currently accepting all orders via our online store
Q: Is there a fee for shopping online?
A: Also, no! We’re thrilled to offer this service at no-additional-charge.
Q: I can’t make my pickup window! What do I do?
A: We understand life happens. Please give us a call if you’re running late, if you can’t make it, etc. If your order is unclaimed after 3 business days, you will be charged & items returned to the shelf.
Q: I have coupons! Can I apply them to my order?
A: Currently, paper coupons are valid in-store only.
Q: I have milk bottle returns! Can I receive credit?
A: Yes! Please specify in the “order instructions” box how many CLEAN jars you’re returning, and what brand.
Q: Can I use my EBT card to purchase my order?
A: We are currently NOT set up for EBT purchases online. We’re working on this!
Q: Can I use a gift card to shop online?
A: Physical gift cards are valid in-store only. However, we now have “E-Gift Cards” available for purchase & use online. Click the “Gift Card” tab at the top menu.
Q: I received an incorrect product in my order. What should I do?
A: E-mail or give us a call! We’ll adjust your bill and get you the correct item.
Q: I’m unhappy with items I received in my order (ie: meat, produce, etc.)
A: Your order is picked as though we’re shopping for ourselves. We take the time to select the freshest, best quality items. If you’re unsatisfied, we’re unsatisfied. Please e-mail or call us and we will do whatever it takes to make this right.
Please report all hiccups, suggestions, etc. to Vanessa!